At SikhoAxis Limited, we offer digital courses that provide instant access to learning materials. Because these are non-returnable digital products, our refund policy is designed to be fair, clear, and transparent for all users.

1. No Refund for Completed or Accessed Courses

Once a course is:

  • Accessed

  • Watched

  • Downloaded

  • Opened through your account

we cannot process a refund, as the digital content has already been delivered.

2. Eligible Refund Cases

We offer refunds only under the following conditions:

✔ Duplicate Payment

If you are charged twice for the same course, we will refund one payment.

✔ Wrong Course Delivered

If you paid for one course but received access to a different course.

✔ Technical Issues (From Our Side)

If you are unable to access the course due to a technical issue on our platform, and we cannot fix it within 48 hours.

3. Non-Refundable Situations

We do not offer refunds for:

  • Change of mind

  • Not wanting the course anymore

  • Claiming the course didn’t meet expectations after accessing content

  • Not having the required device or internet

  • Already downloading or watching lessons

4. Refund Request Process

To request a refund, send an email to:
📧 adiroyceo@gmail.com

Include:

  • Your full name

  • Registered email ID

  • Course name

  • Payment screenshot

  • Reason for refund

We respond within 24–48 hours.

5. Refund Timeline

Approved refunds will be processed within:

  • 3–7 business days for UPI, bank transfer, or wallet

  • 5–10 business days for card payments or international transactions

The time may vary depending on your bank or payment provider.

6. Contact Us

For any questions or support requests:
📨 adiroyceo@gmail.com